How does therapy work?
The basic task of therapy is to make you aware of that which is beyond your awareness that may be causing damaging patterns in your life that you don’t know how to change. When we have unaddressed issues, they tend to rule our lives in ways we don’t understand and often can’t even see. When the unconscious is running our lives it can wreak havoc on our lives and mental health, causing everything from work and relationship problems, to anxiety, depression, and addiction issues. Healing our unconscious wounds allows us to make peace with our relationship to our past, to others, and to ourselves. In short, we face our fears so they no longer rule us. As we bring the unconscious into conscious awareness, we become more empowered, awake, and alive.
How can I get the most out of therapy?
The two most important things to do to get the most out of therapy are to be open to feedback and to be clear about your goals. Therapy is a collaborative process and you and your therapist will work together to create a plan that helps you expand your self-awareness, alleviate your mental health concerns, and find greater clarity and hope. Having clear goals and being open to feedback that pushes you out of your comfort zone are crucial factors in getting the most out of therapy. It’s important to understand that facing our fears and being uncomfortable are foundational parts of healing and self-transformation. While therapy can be painful and scary, the courage to face our fears and push ourselves beyond our ordinary ways of operating creates resiliency, vitality, and freedom, allowing us to become who we want to be.
What happens in a consultation call?
We offer a brief, initial consultation call to give you an opportunity to see if we are the right match for you prior to scheduling a session. This call is set for 15-minutes on the phone. Use this call to ask any questions, talk about your goals, expectatons for therapy, and explore how you can get support for what you are struggling with (see our guide to the 15 minute consult here). You can also discuss fees and other logistical information such as scheduling and location. If you have any hesitations about starting therapy in general, don’t be afraid to be open about that as well. Your therapist can address any doubts and help put your mind at ease.
How long is a typical session?
Sessions at JTM are offered in standard or extended formats. Standard sessions are 50-minutes long with 10 minutes of admin and prep work. Extended sessions are 75-minutes long. You and your therapist can decide which session length works best for you depending on your unique needs and/or how much you would like to discuss in a session.
How long can I expect to come to therapy?
The answer to this question ranges for many people. Some people prefer short term therapy, which typically lasts a few sessions and is more solution-focused. Other folks come in for longer periods of time (20-30 sessions) to dive deeper into their challenges. Often, many people continue to work with us through additional challenges as they arise in their life. Regardless of your needs, we are collaborative and open to supporting you make the best decision for yourself.
Are sessions online or in-person?
Right now we are offering sessions virtually for people living in Ontario, British Columbia, Saskatchewan, Manitoba, Newfoundland, Yukon, Nunavut & Northwest Territories.
How much does therapy cost?
The rates for our standard individual sessions are $160 and $200 for couples. If instead you wish for a longer session, we offer extended individual sessions for $210 and extended couples sessions for $240. All fees are collected prior to service to ensure that payments are processed successfully.
What if I can't afford these rates?
We understand that sometimes finances can be challenging and we believe that your financial situation shouldn't keep you from accessing the services you need. We have found that more often than not, we are able to come up with a acceptable arragenemnt with most people. Even when this isn't the case, we are able to faciliate referrals to therapists that may be able to accomodate your financial needs.
Do you bill insurance directly?
We do not currently bill directly to insurance companies on your behalf. Instead we provide you with a detailed invoice that highlights the service you received along with your therapists' license number. Most insurance and benefits packages cover psychotherapy and social work services, which we provide. We encourage you to check in with your insurance provider prior to accessing services to ensure proper coverage.
Cancellation Policy
We do our best to accomodate your session and set aside our time to ensure your comfort and accessibility in therapy. To do this we reserve a time slot especially for you and we require a mininmum of 24-hours for rescheduling or cancellation of an appointment. If the session is cancelled with less than 24 hours of notice, the full session fee will be charged. If you are late to a session, we cannot accomodate an extension, but we will be happy to meet with you until the end of your scheduled session. Please be aware that the full session fee will be charged if you are late to a session.
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